Delivery conditions

Same day flower delivery is possible, if the order was placed before 5 PM.

If required, we are able to deliver flowers in Riga within 2 hours from the order placement. Deliveries to Riga vicinities might take an hour longer.  We deliver flowers free of charge in Riga and their surroundings, however due to unexpected circumstances the time of delivery might vary.

Late delivery of flowers could be caused by incorrect contact details provided by the recipient, such as telephone number or address. In this case we will contact the client by e-mail or telephone. We do not guarantee timely delivery on holidays, such as Mother’s Day, Valentine’s Day, Women’s Day, Christmas or Father’s Day.

In order to ensure unhindered flower delivery, please provide as much information as you can (additional telephone number, opening hours, building key code, hotel room number, hospital ward and department, and other details). If we are unable to find the recipient at the indicted address and the recipient cannot be reached by the telephone, we will call a person who ordered flowers and arrange a further plan of actions.

Flower delivery is free of charge, however, if the messenger was unable to deliver the flowers due to incorrectly provided information required for delivery, and the messenger must make another trip, we might ask the client to pay an additional fee.

We reserve the right to change flowers or varieties of flowers, if on the day of delivery we receive poor quality flowers unsuitable for use.

Due to high distance, we do not deliver flowers to other regions when Riga, even though these towns belong to the Riga District.